Comments are in-line below. > From: Noelle <http://dummy.us.eu.org/noelleg> > Date: Fri, 10 Feb 2012 10:42:00 -0800 (PST) > > ----- Forwarded Message ----- > >From: Carl Baltrunas <http://www.reststop.com/~carl> > >To: Carl Baltrunas <http://www.reststop.com/~carl> > >Sent: Thursday, February 9, 2012 5:53 PM > >Subject: Resume/SQA Assistance for Cisco position > > > >Hi Bob, Kip, Noelle and Steven, > > > >Thank you all for offering your assistance for helping me rework my > >resume to apply for a position at Cisco. > > > >I won't presume any availability on your part, but I do intend to be > >working on this tonight, and tomorrow afternoon if I need more time. > >Please feel free to call me at 408-945-4321, or drop me an email > >letting me know what is a good time to call you. > > > >I'm enclosing a copy of the job description, and I hear there are two > >positions available, which is also good assuming I make it into the > >running. > >Also, a copy of my year-old resume which I used to apply for a > >position at Juniper Networks for a tools developer position for which > >I did interview in person. > > > >I also, since then worked for 10 months as a Tools Developer for > >Active Video Networks, but that information isn't in any but my iPhone > >resumes and my Linked-In profile, so I'll be adding it, and > >appropriate PSRs. > > > >Pasted Below, is the appropriate info from my Linked-In profile, for > >your reading. In general, two things: 1) Always start off an achievement with a verb. It sounds more active. 2) I personally use the past tense if the archievement was accomplished in the past. 3) The format that I've seen for PSR-like formats is, for example: "Increased throughput of data by optimizing the HTTP server, implemented in C". And, in general, the first part of the sentence should say how things changed/improved from before work began on the task to after the work finished on the task; the second part of the sentence should include possibly what the problem was and how you addressed the problem. 4) I agree with you that your bullet points are a bit too long for a recruiter, but I think they're also too long for a hiring manager. Many small bullet points, I think, should be preferred over long sentences. And, in fact, I personally would want it shorter in an interview since it gives 'em a chance to talk about the positions. 5) Since the job is a QA job, I would emphasize "delivering quality" for each of your "results" in the PSRs. Also, decreasing bugs, debugging problems, investigating results, etc.