Re: from Gail re: possible scam computer phone call received today

[http://dummy.us.eu.org/robert (Robert)]

 > From: "Gail" <http://www.cox.net/~g3>
 > Date: Fri, 6 Dec 2013 17:46:31 -0800
 >
 > Hi Robert,
 > 
 > 1) I forgot to write down what time you said you would phone this weekend to 
 > get my VISA credit card information, so please let me 
 >     know so that I can be sure to be here then.

I hadn't thought about it.

How about 3pm on Sunday?

 > 2) Today I received a phone call when Don wasn't home from a David Johnson with 
 > an accent from India who said his phone number was: 806-275-9801

I'm pretty sure it's a scam.  That phone number is listed on
http://247support.co/?p=1428 .

 > I think in NY 
 > from the company Live Windows Help and that he represents the Technical 
 > Department of Windows. He said that my present computer has been hacked and 
 > could crash any time and 20,000 other computer owners in a similar situation 
 > have crashed computers. He said he knows this because the hackers go through 
 > the World Wide Web (www) and attacked my license ID. This sends that Co., Live 
 > Windows Help, an error message that alerts them to this happening to my and 
 > others' computers. I think that is what he said. He plans on phoning us 
 > tomorrow at 12 noon as I was heading out the door when he called, and I thought 
 > both Don and I would be home then, but Don now says he won't be home then. He 
 > said in order to fix this problem, I/we have to be sitting in front of our 
 > computer so that he can show us how and where it got attacked, and I guess how 
 > to fix this problem. He told me that Microsoft never phones any computer owner 
 > to warn them about this kind of thing, but that Microsoft only sells their 
 > computers.
 > 
 > This sounds like a scam to me and to Don, but I wanted to verify that from you. 
 > I/we certainly would not want such a stranger getting inside our computer to 
 > manipulate it if that is what he is planning on doing like my brother from 
 > Wayland, Ma sometimes does to help us out with a past problem and 
 > has his own computer repair/servicing  business. On the other hand I certainly 
 > don't want someone hacking my computer causing it to crash anytime soon, so if 
 > it is a true warning, I would want to heed it.
 > 
 > Please let me know what you think before 12 noon tomorrow. If it is a scam, who 
 > do I report that to with this guy's name, phone number, and company name?
 > 
 > Best,
 > Gail