> From: Cara Cassidy <http://www.vortexpt.com/~cara> > Date: Fri, 13 Apr 2012 16:40:51 -0700 > > Hi Robert, > > I left you a voicemail, but wanted to check in with you regarding your > insurance plan. Thanks. Your call broke up and couldn't understand what was being said -- glad you sent email. > I called Blue Cross today to check on some older outstanding claims and was > informed that they have been sending you the Explanation of Benefits (EOB) > statements, as well as the payments to Vortex for your physical therapy. > Blue Cross will not send them directly to us since we are not in-network > providers. I will need you to bring in your EOBs that you've received, so > that we can properly update the billing on your account. If you have not > yet cashed the checks yet, would you please bring them to your appointment > next Friday along with the EOBs? Otherwise, I can bill you for the total > amount due, which includes the insurance payments that have been made. I already cashed the below checks and I got the other ones for the next set (but haven't cashed them). Let me just pay you the full amount when I go in on Friday -- I think that's the easiest. I should also note that I presently do not have any insurance since the insurance company that my new workplace uses hasn't approved my application yet. So, I will probably have to pay out-of-pocket and submit a reimbursement claim later. In which case, I'll probably need a detailed receipt on Friday -- just a warning. > Here are the amounts of the checks that were cut for the following > treatment dates that I inquired about: > > 1/20- $141.03 > > 1/27- $119.24 > > 2/03- $39.24 > > 2/10- $79.49 > > 2/17- $88.82 > > You will be also receiving EOBs/checks for 2/24, 3/02 and 3/16 as well next > week?s appointment, which I will need to collect from you. > > If you have any questions, please give me a call at the office at > 408-540-7622. > > Regards, Cara > > Cara Cassidy, office manager > Vortex Physical Therapy & Balance > 408-540-7622 phone > 408-540-7696 fax > http://www.vortexpt.com/~cara > > Visit us online at www.vortexpt.com or on Facebook