RE: FW: neck cervical collar broke

[http://dummy.us.eu.org/robert (Robert)]

My work number is my-April-2006-work-number.  Ask for "Robert".

 > From: "Gwynn Johnson" <http://www.coreproducts.com/~gjohnson>
 > Date: Fri, 25 Feb 2011 14:58:13 -0600
 >
 > Hi Robert,
 > 
 > I must have written your number down wrong cause when I tried to call
 > you the number didn't work.  I you can give me your number I will call
 > you.  I am not always at my desk or you can call me again.
 > 
 > Thank you!
 > 
 > Gwynn Johnson
 > Customer Service Supervisor
 > Core Products International, Inc.
 > 808 Prospect Ave.
 > Osceola, WI 54020
 > 800-365-3047 Ext 536
 >  
 > -----Original Message-----
 > From: robert b [http://dummy.us.eu.org/robert] 
 > Sent: Friday, February 25, 2011 10:47 AM
 > To: Gwynn Johnson
 > Subject: Re: FW: neck cervical collar broke
 > 
 >
 > assurance of privacy
 > 
 > I leave a message a while ago, but never heard back from you.
 > 
 >  > From: "Gwynn Johnson" <http://www.coreproducts.com/~gjohnson>
 >  > Date: Thu, 10 Feb 2011 13:52:27 -0600
 >  >
 >  > Dear Mr.,
 >  > 
 >  > I am sorry to hear that you received a defective product from us.
 >  > Please call me at 800-365-3047 X536 so that I can get some information
 >  > from you and I will be happy to exchange that item for you.  I look
 >  > forward to hearing from you.
 >  > 
 >  > Sincerely,
 >  > 
 >  > Gwynn Johnson
 >  > Customer Service Supervisor
 >  > Core Products International, Inc.
 >  > 808 Prospect Ave.
 >  > Osceola, WI 54020
 >  > 800-365-3047 Ext 536
 >  >  
 >  > -----Original Message-----
 >  > From: robert b [http://dummy.us.eu.org/robert] 
 >  > Sent: Wednesday, February 09, 2011 11:35 AM
 >  > To: Contract
 >  > Subject: neck cervical collar broke
 >  > 
 >  > This morning, I managed to pull apart the velcro from the piece that
 >  > connects to it.  Rather than pulling on the velcro itself, I pulled the
 >  > connecting tab.
 >  > 
 >  > Now it's completely broken after owning it for only 1 week.
 >  > 
 >  > I am very disappointed in the design of your cervical collar.  My wife's
 >  > cervical collar is also a Core Products brand, but it has a wide velcro
 >  > connector and has never broken in the 3 years she's owned it.
 >  > 
 >  > I plan to avoid buying Core Products products in the future.
 >  > 
 >  > Robert
 >  > where-I-live