Re: [Sonic #814413] Sonic.net DSL Service Type Change

[http://dummy.us.eu.org/robert (Robert)]

You can go ahead and close this ticket.  I submitted a new request for a
"Pro" upgrade.

Thanks.

 > From: http://dummy.us.eu.org/robert (Robert)
 > Date: Thu, 25 Dec 2008 17:53:23 -0800
 >
 > Two issues:
 > 
 > 1) Could I upgrade to Pro instead?
 > 2) When I try to add another order to attempt "Pro" instead, I get this
 >    error:
 > 
 >     There was an error processing your information!
 > 
 >     Error Message:
 > 
 >     I'm sorry, we were unable to determine your AT&T phone service type for
 >     your DSL install numberour-San-Jose-phone-number). Please contact Sonic.net support to
 >     correct this issue!
 > 
 > Thanks.