Hello Robert, Below is the complete transcript of your chat session: === Company: Sonic.net, Inc. Department: Technical Support Operator: Andy S <http://www.corp.sonic.net/~andys> Visitor: Robert <http://dummy.us.eu.org/robert> Chat Info: Fri 03/28/08 07:53 am ==== Robert! Please hold while we contact a technical support representative. If a representative does not respond in a few seconds, then he/she is not available at this time. You are now speaking with Andy S of Technical Support. Andy S: Hello Andy S: what's your username? Robert: Andy S: Yes it looks like its still on. Robert: 4pm, right? Andy S: Yes Andy S: 4pm-8pm Robert: cool, thanks! Andy S: No problem have a good day. Robert: you, too. === Thank you