Dear robert: Your Exhibits Only Pass registration has been confirmed. Your receipt is available. Thank you for your registration to attend the Software Development Conference and Expo (SD) November 18-22, 2002 at the Hynes Convention Center! SD East 2002 registration also entitles you to attend the Embedded Systems Conference Boston's exhibit floor which is running concurrently to SD East at the Hynes Convention Center. The Embedded Systems Conference is the place to check out the latest microcontrollers, DSPs, system design tools, and more. Pre-Register Online for this show at http://www.esconline.com/boston/freepass.htm and use priority code UHVA. Included with this confirmation is your receipt for your conference registration fees. This receipt, along with this informational letter, will serve as your only confirmation prior to the conference. Please refer to the following commonly asked questions for further information: Cancellations, Downgrades & Substitutions: If you need to cancel, you may do so for a full refund until Friday October 25, 2002. Attendees who register but do not cancel in writing by the deadline date are liable and will be charged for the full registration fee. Sorry, no refunds or letters of credit are available after this date. Please fax your cancellation request to (415) 947-6020, or mail your request to: Software Development Registration Department 600 Harrison Street, 2nd floor San Francisco, CA 94107 Written requests for a downgraded pass must be received no later than October 25, 2002 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Requests received after 10/25/2002 will receive a letter of credit for a future Software Development Conference for the value of the pass downgraded from. Upgrade pass requests must be submitted in writing and faxed to (415) 947-6020 along with payment information for the difference in value. Upgraded passes will be charged the difference in registration fees at the time that the request is submitted, no retroactive reduced registration fee is permitted. Substitutions are allowed only with the written permission of the original registrant. Please mail your substitution request to the above address, or fax to (415) 947-6020. Facility Location: The Hynes Convention Center is located adjacent to the Sheraton Boston at 900 Boylston Street. The nearest cross street is Boylston Street. For further directions to the Hynes Convention Center, please call (617) 954-2000. Advance Badge Mailing: In late October, badges will be mailed to all conference registrants who pre-registered by October 25, 2002. Expo Only badges will only be mailed to registrants from the following states: MA, CT, NH, RI and VT, provided that the registration is received on or prior to 10/25/2002. Badges for those who pre-register after 10/25/2002, whether conference or expo passes or whose state is not listed, must collect their badges on-site. Age Limit: Due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the expo floor at any time during the SD Conference & Expo. Taxpayer ID Number: The tax ID number for the Software Development 2002 East Conference is 11-2240940. Please fax your W-9 requests to Mandy Law at (415) 947-6076. Tutorial Notes & Conference Proceedings: All conference registrants will receive proceedings on-site, in a CD-ROM format as well as access to the SD Online Library in advance of the event. Tutorial notes may be collected at the tutorials session Conference Registration Hynes Convention Center – Hall B, Plaza Level Monday, November 18 7:00 am - 1:00 pm Tuesday, November 19 7:30 am - 8:00 pm Wednesday, November 20 7:00 am - 6:00 pm Thursday, November 21 7:30 am - 1:00 pm Friday, November 22 7:30 am - Noon Expo Only Registration Hynes Convention Center – Hall B, Plaza Level Please refer to Expo opening & closing hours below Tuesday, November 19 4:00 pm - 8:00 pm Wednesday, November 20 1:00 pm - 6:00 pm Expo Hours Tuesday, November 19 5:00 pm - 8:00 pm Wednesday, November 20 2:00 pm - 6:00 pm Mailing Lists: Please notify us if any of the following occur: Catalog change of address: If you’re moving, or if your conference brochure is addressed incorrectly, please fax your corrections to (415) 947-6070, Attn: SD East List Correction or email us at http://www.cmp.com/~sdconf to make corrections on your mailing address. You may also mail any corrections to us at: SD Conference Marketing Dept – List Correction 600 Harrison Street, 2th Floor San Francisco, CA 94107 Duplicate Catalogs & Removal from Mailing List: If you’re receiving duplicate copies of our conference brochure, please enclose the address area from each duplicate conference catalog you’d like to be removed from and mail or fax to the above address. To be removed from the mailing list, please fax or mail your address area from your catalog with instructions to be removed from the mailing list. Americans with Disabilities Act: If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while at the conference and/or expo, please contact Jennifer Jessup at (415) 947-6132 at least two weeks prior to the event date. Our Guarantee! We're so confident we've put together the best Software Development Conference in the country that we're eliminating all risk. After attending SD, if you don't believe your courses and/or tutorials were worth your time, you may request and receive a full refund of your registration fee. Simply follow these easy directions: Within thirty (30) days after the conclusion of the conference, send us a letter describing why you were dissatisfied with the content of the conference. Mail your refund request to: SD Registration Department, 600 Harrison Street, 2nd Floor, San Francisco, CA 94107 or fax to (415) 947-6020. Requests received after the 30 day period will receive a letter of credit good for another CMP Software Development Events Group conference. CMP Media reserves the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met or when conditions beyond its control prevail. Hotel & Airline Reservations: If you have not yet made hotel arrangements, we urge you to do so immediately. For all reservations, please use the information at www.sdexpo.com to make your travel and hotel arrangements or call the SD Housing Desk at (415) 947-6661 or toll free at (866) 477-5444. Questions and Changes: If you have any questions about the conference program, please contact our Registration Department at (415) 947-6130, Monday – Friday, 9:00 am to 4:00 pm Pacific Time. To make changes to your registration, please fax them to (415) 947-6020 or mail them to the above address. We expect the Software Development Conference to be a great event and we thank you for your registration to participate. We look forward to seeing you in Boston! Sincerely, Software Development Conference Registration Department PLEASE DO NOT REPLY TO THIS E-MAIL. This e-mail is generated automatically, and the address is not monitored for responses. If you are trying to contact us by using "reply", you will not receive an answer. If you wish to contact us please call us anytime, toll-free at (800) 441-8826.