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Re: Computer Society Digital Library RESPONSE
- To: http://dummy.us.eu.org/robert (robert)
- Subject: Re: Computer Society Digital Library RESPONSE
- From: http://www.ieee.org/~n.harris
- Date: Tue, 6 Aug 2002 15:38:39 -0400
- Cc: http://www.ieee.org/~member-services
- X-Mailer: Lotus Notes Release 5.0.8 June 18, 2001
- X-match: spam
- X-MIMETrack: Serialize by Router on Buzz/US/IEEE(Release 5.0.8 |June 18, 2001) at 08/06/200203:38:43 PM
Dear Mr. :
Please be advised that you will have to send an email to the computer
society webmaster to have them resolve the matter you are experiencing at
the society site since the society maintains their own site. The email
address will be http://www.computer.org/~webmaster, you will explain that you receive a
blank page when you enter in your login to receive access and provide the
issue and title you are trying to view.
You can view the requested issue thru IEEE xplore
http://ieeexplore.ieee.org/Xplore/DynWel.jsp using your web account login
to receive access. Your login has been tested and I receive access to view
the requested publication. Once the problem is resolved at the society
site you can resume viewing there.
I apologize for the inconvenience this matter may have caused.
Sincerely
Natasha Harris
Member Service Associate
http://dummy.us.eu.org/robert
cm.org (Robert To: http://www.ieee.org/~n.harris
) cc: http://www.ieee.org/~member-services
Subject: Re: Computer Society
Digital
08/06/2002 Library RESPONSE
02:46 PM
Message has been automatically signed by PGPsendmail 1.4.8,
available from ftp://ftp.atnf.csiro.au/pub/people/rgooch/
gpg: Signature made Tue Aug 6 14:48:48 2002 EDT using RSA key ID 84F3AC6D
gpg: BAD signature from "robert <http://dummy.us.eu.org/robert>"
WARNING: Bad signature, doesn't match file contents!
-----BEGIN PGP SIGNED MESSAGE-----
To: http://www.ieee.org/~n.harris
> From: http://www.ieee.org/~n.harris
> Date: Tue, 6 Aug 2002 13:40:18 -0400
>
> Dear Mr. :
>
> Thank you for your email.
>
> At your earliest convenience can you inform me of the name of the
> publications you are trying to view or the service you are trying to
> access. Based on the link you provided below I am unable to see this
> information and when I login with my username and password I receive a
> blank page.
That's funny. I get redirected to:
http://computer.org/authentication_fail.htm
> If this is a service you are entitled to the name will be
> needed in order for me to service you.
I surf from:
http://www.computer.org/
to "Publications -> Computer Magazine" to "Past issues of Computer"
to "No. 7, July - PDF" to the PDF for "Is Business Intelligence a Smart
Move?".
Should I be able to see Computer Magazine as a member?
> Please reply to me directly without cc http://www.ieee.org/~member-services, this
will
> result in duplicate replies.
>
> Sincerely
>
> Natasha Harris
> Member Service Associate
>
> http://dummy.us.eu.org/robert
>
> cm.org (Robert To:
http://www.ieee.org/~member-services,
>
> ) http://www.ieee.org/~n.harris
>
> cc:
>
> 08/06/2002 Subject: Re: Computer
Society
> Digital
> 11:11 AM Library RESPONSE
>
> Message has been automatically signed by PGPsendmail 1.4.8,
> available from ftp://ftp.atnf.csiro.au/pub/people/rgooch/
>
> gpg: Signature made Tue Aug 6 11:11:40 2002 EDT using RSA key ID
84F3AC6D
> gpg: BAD signature from "robert <http://dummy.us.eu.org/robert>"
> WARNING: Bad signature, doesn't match file contents!
> -----BEGIN PGP SIGNED MESSAGE-----
>
> To: http://www.ieee.org/~member-services, http://www.ieee.org/~n.harris
>
> > From: http://www.ieee.org/~n.harris
> > Date: Tue, 6 Aug 2002 09:32:54 -0400
> >
> > Comments/Response to Case ID:
> >
> > ReplyTo: http://www.ieee.org/~member-services
> >
> > From: Natasha Harris Date: 08/06/2002
> >
> > Subject: Re: Re: Re: Send To: http://dummy.us.eu.org/robert
> > Computer Society (robert)
> > Digital Library
> > RESPONSE
> >
> > cc:
> >
> > Dear robert:
> >
> > Thank you for your email.
> >
> > Please be advised that I have tested your login at the society site
and
> I
> > was able to view the July 2002 issues of the computer magazine
without
> > receiving an error message.
>
> I am not able to view it still. Are you able to see
>
> http://dlib.computer.org/co/books/co2002/pdf/r7011.pdf
>
> > If there are publications within the MDL that you will like to view
you
> can
> > have this service added to your membership as explained for a 1-2
year
> > subscription.
> >
> > If you need further assistance, please do not hesitate to contact
> > http://www.ieee.org/~member-services
> >
> > Natasha Harris
> > Member Services Associate
> >
> > Message has been automatically signed by PGPsendmail 1.4.8,
> > available from ftp://ftp.atnf.csiro.au/pub/people/rgooch/
> >
> > gpg: Signature made Mon Aug 5 18:16:28 2002 EDT using RSA key ID
> 84F3AC6D
> > gpg: BAD signature from "robert <http://dummy.us.eu.org/robert>"
> > WARNING: Bad signature, doesn't match file contents!
> >
> > gpg: Signature made Mon Aug 5 18:16:28 2002 EDT using RSA key ID
> 84F3AC6D
> > gpg: BAD signature from "robert <http://dummy.us.eu.org/robert>"
> > WARNING: Bad signature, doesn't match file contents!
> > -----BEGIN PGP SIGNED MESSAGE-----
> >
> > To: http://www.ieee.org/~member-services
> >
> > > From: http://www.ieee.org/~d.hale
> > > Date: Mon, 5 Aug 2002 14:55:04 -0400
> > >
> > > Comments/Response to Case ID: 006286B6
> > >
> > > ReplyTo: http://www.ieee.org/~member-services
> > >
> > > From: Debra Hale Date: 08/05/2002
> > >
> > > Subject: Re: Re: Computer Send To: http://dummy.us.eu.org/robert
> > > Society Digital (robert)
> > > Library RESPONSE
> > >
> > > cc:
> > >
> > > robert
> > > Region 1
> > >
> > > Dear robert,
> > >
> > > Thank you for your recent email in reference to accessing the
Digital
> > > Library. In reviewing your records we do not see that you are a
> > subscriber
> > > to the Digital Library. We show that your payment of $120.00US
> > included:
> > >
> > > $43.00US Affiliation Fee
> > > $35.00US Computer Society
> > > $42.00US Software Magazine
> > >
> > > Our records indicate you only have access to the Computer
Magazine.
> >
> > This is correct. I was attempting to retrieve an article from
Computer
> > Magazine when I tried downloading:
> >
> > http://dlib.computer.org/co/books/co2002/pdf/r7011.pdf
> >
> > Why wasn't I able to?
> >
> > > At this time we are accepting half-year additions until 15 August
> 2002.
> > > The half-year price is $50.00 USD. This can be added online using
> your
> > web
> > > account at:
> http://services1.ieee.org/membersvc/addservices/intro.htm
> > >
> > > If we can be of any further assistance, please do not hesitate to
> > contact
> > > Member Services.
> > >
> > > Thank you,
> > >
> > > Debra Hale
> > > Member Services Associate
> > >
> > > > From: http://www.ieee.org/~e.webb
> > > > Date: Mon, 5 Aug 2002 12:53:46 -0400
> > > >
> > > > Comments/Response to Case ID:
> > > >
> > > > ReplyTo: http://www.ieee.org/~member-services
> > > >
> > > > From: Elaine Webb Date: 08/05/2002
> > > >
> > > > Subject: Re: Computer Send To: http://dummy.us.eu.org/robert
> > > > Society Digital
> > > > Library RESPONSE
> > > >
> > > > cc:
> > > >
> > > > RE: robert
> > > >
> > > > Dear robert:
> > > >
> > > > Thank you for your email dated on the 3-Aug-02. Please advise
> your
> > IEEE
> > > > Web Account Username and Password
> > >
> > > > and include the website address that you
> > > > are being denied, so that I may research it further.
> > >
> > > http://dlib.computer.org/co/books/co2002/pdf/r7011.pdf
> > >
> > > > If you need further assistance, please do not hesitate to
contact
> me.
> > > >
> > > > Sincerely,
> > > >
> > > > Elaine Webb
> > > > Member Services Associate
> > > > On Sat Aug 3 08:43:32 2002,
> > > > The following information was submitted:
> > > > fname = robert
> > > > lname =
> > > > submit_by = http://dummy.us.eu.org/robert
> > > > birth_day = 1
> > > > birth_month = January
> > > > birth_year = 2001
> > > > MemberNumber =
> > > > mailing_city =
> > > > mailing_state =
> > > > mailing_country = Albania
> > > > webaccount =
> > > > form_id = Computer Society Digital Library
> > > > problem = Difficulty connecting to web site
> > > > comments = I am able to connect to and log in to the Careers
web
> > page,
> > > but
> > > > am unable to connect to the Digital Library.
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