> From: http://www.ieee.org/~n.harris > Date: Tue, 6 Aug 2002 13:40:18 -0400 > > Dear Mr. : > > Thank you for your email. > > At your earliest convenience can you inform me of the name of the > publications you are trying to view or the service you are trying to > access. Based on the link you provided below I am unable to see this > information and when I login with my username and password I receive a > blank page. That's funny. I get redirected to: http://computer.org/authentication_fail.htm > If this is a service you are entitled to the name will be > needed in order for me to service you. I surf from: http://www.computer.org/ to "Publications -> Computer Magazine" to "Past issues of Computer" to "No. 7, July - PDF" to the PDF for "Is Business Intelligence a Smart Move?". Should I be able to see Computer Magazine as a member? > Please reply to me directly without cc http://www.ieee.org/~member-services, this will > result in duplicate replies. > > Sincerely > > Natasha Harris > Member Service Associate > > http://dummy.us.eu.org/robert > > cm.org (Robert To: http://www.ieee.org/~member-services, > > ) http://www.ieee.org/~n.harris > > cc: > > 08/06/2002 Subject: Re: Computer Society > Digital > 11:11 AM Library RESPONSE > > Message has been automatically signed by PGPsendmail 1.4.8, > available from ftp://ftp.atnf.csiro.au/pub/people/rgooch/ > > gpg: Signature made Tue Aug 6 11:11:40 2002 EDT using RSA key ID 84F3AC6D > gpg: BAD signature from "robert <http://dummy.us.eu.org/robert>" > WARNING: Bad signature, doesn't match file contents! > -----BEGIN PGP SIGNED MESSAGE----- > > To: http://www.ieee.org/~member-services, http://www.ieee.org/~n.harris > > > From: http://www.ieee.org/~n.harris > > Date: Tue, 6 Aug 2002 09:32:54 -0400 > > > > Comments/Response to Case ID: > > > > ReplyTo: http://www.ieee.org/~member-services > > > > From: Natasha Harris Date: 08/06/2002 > > > > Subject: Re: Re: Re: Send To: http://dummy.us.eu.org/robert > > Computer Society (robert) > > Digital Library > > RESPONSE > > > > cc: > > > > Dear robert: > > > > Thank you for your email. > > > > Please be advised that I have tested your login at the society site and > I > > was able to view the July 2002 issues of the computer magazine without > > receiving an error message. > > I am not able to view it still. Are you able to see > > http://dlib.computer.org/co/books/co2002/pdf/r7011.pdf > > > If there are publications within the MDL that you will like to view you > can > > have this service added to your membership as explained for a 1-2 year > > subscription. > > > > If you need further assistance, please do not hesitate to contact > > http://www.ieee.org/~member-services > > > > Natasha Harris > > Member Services Associate > > > > Message has been automatically signed by PGPsendmail 1.4.8, > > available from ftp://ftp.atnf.csiro.au/pub/people/rgooch/ > > > > gpg: Signature made Mon Aug 5 18:16:28 2002 EDT using RSA key ID > 84F3AC6D > > gpg: BAD signature from "robert <http://dummy.us.eu.org/robert>" > > WARNING: Bad signature, doesn't match file contents! > > > > gpg: Signature made Mon Aug 5 18:16:28 2002 EDT using RSA key ID > 84F3AC6D > > gpg: BAD signature from "robert <http://dummy.us.eu.org/robert>" > > WARNING: Bad signature, doesn't match file contents! > > -----BEGIN PGP SIGNED MESSAGE----- > > > > To: http://www.ieee.org/~member-services > > > > > From: http://www.ieee.org/~d.hale > > > Date: Mon, 5 Aug 2002 14:55:04 -0400 > > > > > > Comments/Response to Case ID: 006286B6 > > > > > > ReplyTo: http://www.ieee.org/~member-services > > > > > > From: Debra Hale Date: 08/05/2002 > > > > > > Subject: Re: Re: Computer Send To: http://dummy.us.eu.org/robert > > > Society Digital (robert) > > > Library RESPONSE > > > > > > cc: > > > > > > robert > > > Region 1 > > > > > > Dear robert, > > > > > > Thank you for your recent email in reference to accessing the Digital > > > Library. In reviewing your records we do not see that you are a > > subscriber > > > to the Digital Library. We show that your payment of $120.00US > > included: > > > > > > $43.00US Affiliation Fee > > > $35.00US Computer Society > > > $42.00US Software Magazine > > > > > > Our records indicate you only have access to the Computer Magazine. > > > > This is correct. I was attempting to retrieve an article from Computer > > Magazine when I tried downloading: > > > > http://dlib.computer.org/co/books/co2002/pdf/r7011.pdf > > > > Why wasn't I able to? > > > > > At this time we are accepting half-year additions until 15 August > 2002. > > > The half-year price is $50.00 USD. This can be added online using > your > > web > > > account at: > http://services1.ieee.org/membersvc/addservices/intro.htm > > > > > > If we can be of any further assistance, please do not hesitate to > > contact > > > Member Services. > > > > > > Thank you, > > > > > > Debra Hale > > > Member Services Associate > > > > > > > From: http://www.ieee.org/~e.webb > > > > Date: Mon, 5 Aug 2002 12:53:46 -0400 > > > > > > > > Comments/Response to Case ID: > > > > > > > > ReplyTo: http://www.ieee.org/~member-services > > > > > > > > From: Elaine Webb Date: 08/05/2002 > > > > > > > > Subject: Re: Computer Send To: http://dummy.us.eu.org/robert > > > > Society Digital > > > > Library RESPONSE > > > > > > > > cc: > > > > > > > > RE: robert > > > > > > > > Dear robert: > > > > > > > > Thank you for your email dated on the 3-Aug-02. Please advise > your > > IEEE > > > > Web Account Username and Password > > > > > > > and include the website address that you > > > > are being denied, so that I may research it further. > > > > > > http://dlib.computer.org/co/books/co2002/pdf/r7011.pdf > > > > > > > If you need further assistance, please do not hesitate to contact > me. > > > > > > > > Sincerely, > > > > > > > > Elaine Webb > > > > Member Services Associate > > > > On Sat Aug 3 08:43:32 2002, > > > > The following information was submitted: > > > > fname = robert > > > > lname = > > > > submit_by = http://dummy.us.eu.org/robert > > > > birth_day = 1 > > > > birth_month = January > > > > birth_year = 2001 > > > > MemberNumber = > > > > mailing_city = > > > > mailing_state = > > > > mailing_country = Albania > > > > webaccount = > > > > form_id = Computer Society Digital Library > > > > problem = Difficulty connecting to web site > > > > comments = I am able to connect to and log in to the Careers web > > page, > > > but > > > > am unable to connect to the Digital Library.