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Re: Computer Society Digital Library RESPONSE
- To: http://www.ieee.org/~n.harris
- Subject: Re: Computer Society Digital Library RESPONSE
- From: http://dummy.us.eu.org/robert (robert)
- Date: Tue Aug 6 14:48:42 EDT 2002
- Cc: http://www.ieee.org/~member-services
- In-Reply-To: <http://www.ieee.org/~OF895DAF61.A80C153D-ON85256C0D.0060C6D8>
- Keywords: spam http://www.ieee.org/~n.harris
> From: http://www.ieee.org/~n.harris
> Date: Tue, 6 Aug 2002 13:40:18 -0400
>
> Dear Mr. :
>
> Thank you for your email.
>
> At your earliest convenience can you inform me of the name of the
> publications you are trying to view or the service you are trying to
> access. Based on the link you provided below I am unable to see this
> information and when I login with my username and password I receive a
> blank page.
That's funny. I get redirected to:
http://computer.org/authentication_fail.htm
> If this is a service you are entitled to the name will be
> needed in order for me to service you.
I surf from:
http://www.computer.org/
to "Publications -> Computer Magazine" to "Past issues of Computer"
to "No. 7, July - PDF" to the PDF for "Is Business Intelligence a Smart
Move?".
Should I be able to see Computer Magazine as a member?
> Please reply to me directly without cc http://www.ieee.org/~member-services, this will
> result in duplicate replies.
>
> Sincerely
>
> Natasha Harris
> Member Service Associate
>
> http://dummy.us.eu.org/robert
>
> cm.org (Robert To: http://www.ieee.org/~member-services,
>
> ) http://www.ieee.org/~n.harris
>
> cc:
>
> 08/06/2002 Subject: Re: Computer Society
> Digital
> 11:11 AM Library RESPONSE
>
> Message has been automatically signed by PGPsendmail 1.4.8,
> available from ftp://ftp.atnf.csiro.au/pub/people/rgooch/
>
> gpg: Signature made Tue Aug 6 11:11:40 2002 EDT using RSA key ID 84F3AC6D
> gpg: BAD signature from "robert <http://dummy.us.eu.org/robert>"
> WARNING: Bad signature, doesn't match file contents!
> -----BEGIN PGP SIGNED MESSAGE-----
>
> To: http://www.ieee.org/~member-services, http://www.ieee.org/~n.harris
>
> > From: http://www.ieee.org/~n.harris
> > Date: Tue, 6 Aug 2002 09:32:54 -0400
> >
> > Comments/Response to Case ID:
> >
> > ReplyTo: http://www.ieee.org/~member-services
> >
> > From: Natasha Harris Date: 08/06/2002
> >
> > Subject: Re: Re: Re: Send To: http://dummy.us.eu.org/robert
> > Computer Society (robert)
> > Digital Library
> > RESPONSE
> >
> > cc:
> >
> > Dear robert:
> >
> > Thank you for your email.
> >
> > Please be advised that I have tested your login at the society site and
> I
> > was able to view the July 2002 issues of the computer magazine without
> > receiving an error message.
>
> I am not able to view it still. Are you able to see
>
> http://dlib.computer.org/co/books/co2002/pdf/r7011.pdf
>
> > If there are publications within the MDL that you will like to view you
> can
> > have this service added to your membership as explained for a 1-2 year
> > subscription.
> >
> > If you need further assistance, please do not hesitate to contact
> > http://www.ieee.org/~member-services
> >
> > Natasha Harris
> > Member Services Associate
> >
> > Message has been automatically signed by PGPsendmail 1.4.8,
> > available from ftp://ftp.atnf.csiro.au/pub/people/rgooch/
> >
> > gpg: Signature made Mon Aug 5 18:16:28 2002 EDT using RSA key ID
> 84F3AC6D
> > gpg: BAD signature from "robert <http://dummy.us.eu.org/robert>"
> > WARNING: Bad signature, doesn't match file contents!
> >
> > gpg: Signature made Mon Aug 5 18:16:28 2002 EDT using RSA key ID
> 84F3AC6D
> > gpg: BAD signature from "robert <http://dummy.us.eu.org/robert>"
> > WARNING: Bad signature, doesn't match file contents!
> > -----BEGIN PGP SIGNED MESSAGE-----
> >
> > To: http://www.ieee.org/~member-services
> >
> > > From: http://www.ieee.org/~d.hale
> > > Date: Mon, 5 Aug 2002 14:55:04 -0400
> > >
> > > Comments/Response to Case ID: 006286B6
> > >
> > > ReplyTo: http://www.ieee.org/~member-services
> > >
> > > From: Debra Hale Date: 08/05/2002
> > >
> > > Subject: Re: Re: Computer Send To: http://dummy.us.eu.org/robert
> > > Society Digital (robert)
> > > Library RESPONSE
> > >
> > > cc:
> > >
> > > robert
> > > Region 1
> > >
> > > Dear robert,
> > >
> > > Thank you for your recent email in reference to accessing the Digital
> > > Library. In reviewing your records we do not see that you are a
> > subscriber
> > > to the Digital Library. We show that your payment of $120.00US
> > included:
> > >
> > > $43.00US Affiliation Fee
> > > $35.00US Computer Society
> > > $42.00US Software Magazine
> > >
> > > Our records indicate you only have access to the Computer Magazine.
> >
> > This is correct. I was attempting to retrieve an article from Computer
> > Magazine when I tried downloading:
> >
> > http://dlib.computer.org/co/books/co2002/pdf/r7011.pdf
> >
> > Why wasn't I able to?
> >
> > > At this time we are accepting half-year additions until 15 August
> 2002.
> > > The half-year price is $50.00 USD. This can be added online using
> your
> > web
> > > account at:
> http://services1.ieee.org/membersvc/addservices/intro.htm
> > >
> > > If we can be of any further assistance, please do not hesitate to
> > contact
> > > Member Services.
> > >
> > > Thank you,
> > >
> > > Debra Hale
> > > Member Services Associate
> > >
> > > > From: http://www.ieee.org/~e.webb
> > > > Date: Mon, 5 Aug 2002 12:53:46 -0400
> > > >
> > > > Comments/Response to Case ID:
> > > >
> > > > ReplyTo: http://www.ieee.org/~member-services
> > > >
> > > > From: Elaine Webb Date: 08/05/2002
> > > >
> > > > Subject: Re: Computer Send To: http://dummy.us.eu.org/robert
> > > > Society Digital
> > > > Library RESPONSE
> > > >
> > > > cc:
> > > >
> > > > RE: robert
> > > >
> > > > Dear robert:
> > > >
> > > > Thank you for your email dated on the 3-Aug-02. Please advise
> your
> > IEEE
> > > > Web Account Username and Password
> > >
> > > > and include the website address that you
> > > > are being denied, so that I may research it further.
> > >
> > > http://dlib.computer.org/co/books/co2002/pdf/r7011.pdf
> > >
> > > > If you need further assistance, please do not hesitate to contact
> me.
> > > >
> > > > Sincerely,
> > > >
> > > > Elaine Webb
> > > > Member Services Associate
> > > > On Sat Aug 3 08:43:32 2002,
> > > > The following information was submitted:
> > > > fname = robert
> > > > lname =
> > > > submit_by = http://dummy.us.eu.org/robert
> > > > birth_day = 1
> > > > birth_month = January
> > > > birth_year = 2001
> > > > MemberNumber =
> > > > mailing_city =
> > > > mailing_state =
> > > > mailing_country = Albania
> > > > webaccount =
> > > > form_id = Computer Society Digital Library
> > > > problem = Difficulty connecting to web site
> > > > comments = I am able to connect to and log in to the Careers web
> > page,
> > > but
> > > > am unable to connect to the Digital Library.