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Re: return policy?



 > From: "InkDrop" <inkdrop@xxxxxxxxx>
 > Date: Sat, 2 Feb 2002 15:43:41 -0500
 >
 > Mr,
 > 
 > The Sheaffer piston converters fit all Sheaffers *designed* (not just
 > manufactured) after the late 90's Balance pen. Pens designed before that may
 > or may not take the piston converter. The slim line pens, 60's lady
 > cartridge, 70's/80's Balance pens, student pens, Vermeil Nostalgia, Legacy
 > or any pen shaped like the NoNonsense calligraphy pens (Levenger seas,
 > Connoiseur) will NOT accept the piston. The Silver Nostalgia depends on the
 > year of production. It seems to work fine in the standard size Targas and
 > the Crest.

OK.  I think I have a "student pens", the cheap Sheaffer pens manufactured
in the early 90's and also a NoNonsense pen (a non-calligraphy one before
they started making the calligraphy ones).

I guess the piston will not fit these.  What converter will fit?

 > That said, this is our return policy. If we say it will fit, and it doesn't,
 > we reimburse your original purchase, s&h and return shipping for the items
 > in question, or ship you the correct items without additional s&h
 > (reimbursing your return shipping, and adjusting either way for differences
 > in price).
 > 
 >  If you are guessing that an item will fit, without consulting us about it,
 > then if we nedd to replace those items with the correct items, we "trade"
 > shipping (we don't charge you additional s&h, but we don't reimburse your
 > return shipping. If the original items are not returned, we charge you for
 > them).

OK, thanks.

 > Hope this helps,
 > AnnMarie Hautaniemi
 > Ink Palette
 > 7524 Old Third Street Rd.
 > Louisville, KY 40214
 > www.inkpalette.com
 > 1(888) 311-1025 (US & Canada)
 > fax 1(502) 361-9328
 > 
 > ----- Original Message -----
 > From: "robert" <robertb@xxxxxxxxx>
 > To: <inkdrop@xxxxxxxxx>
 > Sent: Friday, February 01, 2002 12:13 PM
 > Subject: return policy?
 > 
 > > I haven't yet bought anything from InkPalette, but I am considering doing
 > > so.
 > >
 > > I am planning to buy 4 Sheaffer New Piston converters, but if they don't
 > > work out, I'd like to return them (or, at least, the ones I don't
 > > open/unpackage).
 > >
 > > What is your return policy?
 > >
 > > Thanks.



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