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Technical Support

If you need technical assistance with your Verizon Online service, e-mail, desktop browser or Internet e-mail program, avoid waiting for an answer over the phone by using our Online Help Desk.

Technical Support via e-mail

  • To contact us via e-mail, please click here and complete our e-mail form for technical assistance.

    Important! If you are unable to receive e-mail, click the following link: E-mail Assistance

Technical Support via phone

  • To speak with one of our technical support representatives, call the appropriate toll free number listed below:

    • Dial-up Access/ISDN
      1-800-927-3000 (24 hours-a-day, 7 days-a-week)

    • Consumer DSL (Dynamic IP)
      1-800-567-6789
      1-877-463-6300
      1-877-222-ADSL (1-877-222-2375)

    • Business DSL (Static IP)
      1-877-483-8756

Online Assistance - If you have questions, click one of the links below for answers.

  • Frequently Asked Questions (FAQs)
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  • Error Messages
  • Switch Verizon to My ISP
  • Change My Password
  • Internet Glossary




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