Re: Fwd: Life360 - How to Cancel Your Subscription

[Robert <http://dummy.us.eu.org/robert>]

Is the app installed on his phone?  Clearly, that would be the easiest way
to cancel the subscription.

 > From: Bhavani <http://www.gmail.com/~bhavaniowl>
 > Date: Fri, 22 Apr 2022 07:27:37 -0600
 >
 > **I can’t understand HOW to cancel this subscription. It ends In November
 > but it  isn’t useful without Dad driving!!
 > 
 > ---------- Forwarded message ---------
 > From: Life360 Customer Care <http://www.life360.com/~support>
 > Date: Thu, Apr 21, 2022 at 7:03 PM
 > Subject: Life360 - How to Cancel Your Subscription
 > To: Bhavani <http://www.gmail.com/~bhavaniowl>
 > 
 > Hi ,
 > 
 > It looks like you might want to cancel your premium subscription. We’re
 > certainly sad to see you go, but we’ve made it easy to cancel your Premium
 > account by following the steps below.
 > 
 > You must cancel your subscription in order to not be billed - Life360
 > cannot cancel the subscription for you. Uninstalling the app or deleting
 > the Circle will NOT cancel your subscription.
 > 
 > For Android (Google Wallet subscribers):
 > - Call Google Wallet at 855-836-3987 (press #1
 > <https://support.life360.com/hc/requests/1>)
 > - OR, Log into your Google Play account to manage your subscriptions here:
 > https://play.google.com/store/account/subscriptions
 > - OR, open the Google Play app on your phone. Tap on your profile icon,
 > then tap 'Payments & subscriptions'. Tap on 'Subscriptions', find Life360
 > and cancel.
 > 
 > For iPhone (Apple in-app purchase subscribers):
 > - Open the App Store app
 > - Tap on your profile account icon at the top right
 > - Tap on 'Subscriptions' (if you do not see the word 'Subscriptions', it
 > means you do not have any subscriptions with Apple. Another member of your
 > Circle may have purchased Life360.)
 > - Tap on Life360 and 'Cancel Subscription'
 > 
 > For members who signed up and paid on the website (2021 and later):
 > - Sign in to your Life360 account on the website. This cannot be done in
 > the app.
 > - Once logged into your account, navigate to the Membership Overview
 > dashboard and scroll down and click on the link that says "Cancel
 > membership".
 > - If you originally paid for your subscription on the website, you will be
 > able to cancel it. If your subscription was purchased elsewhere, refer to
 > the steps above.
 > 
 > NOTE: If you can't cancel via Apple App Store, Google Play, or our website,
 > please reply to this email letting us know that you want to cancel your
 > subscription. Our team will help right away.
 > 
 > If you still need further assistance after performing these steps, please
 > reply and we will be happy to help.
 > 
 > Thank you for being a Life360 member!
 > Life360 Customer Care