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FW: Update: Sonic.net MOTD: Telephone Reachability Issues
- To: noelle
- Subject: FW: Update: Sonic.net MOTD: Telephone Reachability Issues
- From: http://dummy.us.eu.org/robert (Robert)
- Date: Mon, 27 Sep 2021 13:01:03 -0700
- Keywords: calls.
It looks like it wasn't just me.
> From: http://www.sonicstatus.com/~motd
> Date: Mon, 27 Sep 2021 12:13:44 -0700
>
> _[ https://sonicstatus.com ]_( Sonic.net System Status)_
>
> https://sonicstatus.com/2021/09/27/telephone-reachability-issues-2/
>
> Update (12:11pm): Our Engineering team has made a route change to help
> mitigate the issue for outbound calls. We are still actively working on
> fixing the issue as a whole, and will continue to provide updates as we
> receive them.
>
> We are actively investigating voice issues across our network,
> intermittently affecting some inbound and outbound calls for both
> residential and enterprise customers. Symptoms include Post Dial Delay
> (PDD), DTMF tones not being properly sent or received, and some dropped
> calls. This appears to be a widespread issue with multiple voice carriers,
> and we have escalated the issue with our engineering team, and have opened
> tickets with all affected upstream carriers.
>
> We will update this post as we get more information about the developing
> situation.
>
> - Network Operations