tasks

[robert]

reboot vultr
do back-up on No's laptop
make a reminder to go back to dentist 😬
file away 7/24/2020 paystub
make sure redundant files in ~nosphone aren't getting backed-up in /root/hdbackup
find out what happened with Credo mobile device protection insurance coverage $149 refund
 check Citizens Bank/RBS card
 http://dummy.us.eu.org/robert
 https://onlineportal-us.brightstar.com/credomobile/mma/claimdetails
 they received the device on 6/29
 Online Portal Chat
 Boris 08:55 am
 Hello! Thank you for visiting our site. How may I help you today?
 Robert 08:55 am
 I returned my replacement device since it wasn't working for me. I was told that I would receive a refund, but I have not received it and was wondering what was going on.
 sure, what's the phone number I can help you with ?
 our-Oakland-cell-phone-number
 Boris 08:57 am
 i don't see anywhere we said , we'll refund you the money
 Robert 08:58 am
 Did you receive the device?
 Boris 09:00 am
 the device was delivered o n 06/29 and it takes 7 to 10 bus days to scan the device into our Inventory
 Robert 09:02 am
 I was told that I would receive a refund if I returned the replacement. What is your policy w.r.t. returning an unusable replacement
 ?
 Boris 09:03 am
 you were supposed to refuse the package so it can be returned.
 you can always call us on 844-834-5581 if you want to speak with us
 Robert 09:04 am
 will I get better results if I call rather than using the online chat?
 Boris 09:06 am
 Yes,,,you can ask to speak to a manager, as i don't see anywhere we said we wer gonna refund you the money.
 Robert 09:08 am
 in general, if a claimant returns a device if it isn't working, does the claimant just lose the fee paid for the deductible?
 Boris 09:13 am
 NO , ,you have a 90 day warranty with the replacement which means if the device is malfunctioning we can replace it again and send you another one free of charge
 Robert 09:16 am
 I see. Is there a way I can make sure that I do not get a replacement?
 Boris 09:16 am
 wht do you mean ?
 Robert 09:17 am
 Is brightstar assuming that I want a replacement of the device because I returned it?
 Boris 09:27 am
 you have to call us and talk to us .
 got it.
 spoke with "Laurence" at the corporate office
  said would most likely get a refund tomorrow and will call if it goes through
 said filed an escalation to locate device
  should be resolved by 7/17/20
check Citizens Bank/RBS card for Brightstar mobile device insurance refund
extend work-at-home reminders since not going into office
put more cash into wallet
activate RBS/Citizens credit card
update automatic payments with new RBS/Citizens Bank credit card
 https://www.buymeacoffee.com/my-account/payments
cancel mobile device protection insurance coverage in Credo after get $149 refund
call Chef Ming's at 408-984-6688 to order dinner
 Vegetarian String Bean Beef
 Vegetarian Clam
 Broccoli in Hot Garlic Sauce
make food list, including earthquake water