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Re: [Sonic #5605759] outgoing emails are getting lost/dropped
- To: Sonic Support <http://www.sonic.net/~support>
 
- Subject: Re: [Sonic #5605759] outgoing emails are getting lost/dropped
 
- From: http://dummy.us.eu.org/robert (Robert )
 
- Date: Thu, 13 Jun 2019 17:22:05 -0700
 
- Keywords: http://dummy.us.eu.org/robert
 
 > From: Sonic Support <http://www.sonic.net/~support>
 > Date: Thu, 13 Jun 2019 15:45:02 -0700
 >
 > Hello Robert,
 > 
 > Can you provide the timestamps
The Date: field in the email was 9 Jun 2019 07:29:23 -0700 , but the
message(s) actually hit the SMTP server at Sun Jun 9 07:31:04 2019 .
 > and email recipients
http://www.juno.com/~bhavaniowl, http://www.gmail.com/~bhavaniowl, http://dummy.us.eu.org/noelleg
 > for one
The above info is just for one email (the one I had sent earlier), 'tho my
MTA sends out the messages separately (each is individually digitally
signed), so there will not be a single message with all the recipients.
However, you should be able to find the individual messages.
 > or more messages 
 > that failed to go out within the last 14 days?
 > The more recent the better as 
 > the logs expire after 14 days.
 > 
 > If we can get that information we can look through our mail logs to track down 
 > what happened to those specific messages.