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Re: [Sonic #2642780] internet keeps disconnecting
- To: http://www.sonic.net/~support
- Subject: Re: [Sonic #2642780] internet keeps disconnecting
- From: http://dummy.us.eu.org/robert (Robert )
- Date: Fri, 11 Apr 2014 18:31:47 -0700
- Keywords: ifile: nonspam -871.17988157 downloaded -936.91702938 spam -972.86794853 ---------
> From: "Sonic.net Tech Support" <http://www.sonic.net/~support>
> Date: Fri, 11 Apr 2014 17:32:20 -0700
>
> Hello,
>
> Up to your modem everything looks good from here. Would you be able to
> disconnect the router from the equation and use the internet connected directly
> to the modem? If we still have issues in that configuration we can eliminate
> the router as a possible cause of the problem.
Sure. I'll wait until the internet drops again and connect my laptop.
I added a connection with my static IP address so that I can reconfigure
my laptop quickly. I have:
IP address = 173.228.7.7
Mask = 255.255.255.0
DNS = 208.201.224.33,208.201.224.11
Thanks.
> Regards,
>
> Riley H. http://www.sonic.net/~support
> Sonic.net Support 707.547.3400
> Santa Rosa, CA 95407 http://www.sonic.net/support/