Re: setting up laptop

[robert <http://dummy.us.eu.org/robert>]

Oh, they use Cisco's WebEx for support and controlling your desktop
remotely?

 > From: Noelle <http://dummy.us.eu.org/noelleg>
 > Date: Tue, 28 Jan 2014 16:35:37 -0800 (PST)
 >
 > they tried to set up Webex with me but Outlook wasn't working so I 
 > couldn't see. don't know why they didn't call me
 > 
 > On Tue, 28 Jan 2014, robert wrote:
 >  >  > From: Noelle <http://dummy.us.eu.org/noelleg>
 >  >  > Date: Tue, 28 Jan 2014 16:02:07 -0800 (PST)
 >  >  >
 >  >  > On Tue, 28 Jan 2014, robert wrote:
 >  >  >  > They might.
 >  >  >  > 
 >  >  >  > But, if you have the old laptop, it's possible that you could at least
 >  >  >  > test connectivity with the VPN in general.  Without it, you won't have 
 >  >  >  > an
 >  >  >  > independent test.
 >  >  >
 >  >  > it seems to work on old laptop but they don't want me to get on VPN from 
 >  >  > old laptop. No one is answering my email telling them I can't get on VPN 
 >  >  > so I am going to stop working now!
 >  > 
 >  > I thought they didn't want you to use the Remote Desktop with the old
 >  > laptop?
 >  > 
 >  > In any case, we can try to fix it for the new laptop.  Is it Cisco VPN?
 >  > If so, then we'll want to copy the pcf file.
 >  > 
 >  > It already came installed with the VPN, right?
 >  > 
 >  > How do the IT guys get into your computer?  Does it need to be on the VPN
 >  > for them?  If not, do you use another service to log into to get them to
 >  > log on?