** This is an automated response; there is no need to reply ** Sonic.net Support has received your mail regarding: my Fusion ADSL Your message has been received and assigned a request number 1964822. To help us track the progress of your request, we ask that you include the string "Sonic #1964822" in the 'Subject' line of further mail on this topic. For example: Subject: Re: [Sonic #1964822] my Fusion ADSL Our technical personnel will process your message as soon as possible; if desired, you may call our support department at (707) 547-3400 or 888-766-4233 between the hours of 6am and 11pm PDT Monday - Friday, or 8am - 10pm PDT Saturday and Sunday. If you followup by phone, please cite this ticket number so that we can close out your request. Online help can be found at http://www.sonic.net/support also see our Forums at https://forums.sonic.net and Frequently Asked Questions at http://www.sonic.net/faq If you should resolve this issue prior to our response, please reply to this ticket and let us know that it can be closed. Thanks, Sonic.net Support