FW: CREDO Long Distance account inquiry [ ref:00DAHOhL.500G7ZkLI:ref ]

[http://dummy.us.eu.org/robert (Robert)]

 > From: "CREDO Mobile" <http://www.credomobile.com/~customerservice>
 > Date: Tue, 19 Jul 2011 20:36:35 +0000 (GMT)
 >
 > Dear Mr.,
 > 
 > Thank you for your e-mail.  I have reviewed your account and you do
 > not have any interruptions here to prevent you from having long
 > distance with us.  Are you able to make any calls on your phone?
 > 
 > Please verify if you still have our long distance, dial
 > 1-700-555-4141, you should hear Welcome to Sprint as we lease Sprint
 > lines.
 > 
 > If you do not hear this please give us a call for assistance as we do
 > not have an email address listed on your account to give your
 > particular information from your account.
 > 
 > Thank you for your understanding in this matter. 
 > 
 > If you have any further questions or concerns about your CREDO Long
 > Distance service, you?re welcome to e-mail me directly or speak
 > with one of our friendly customer service representatives at
 > 1-800-788-0898. We?re available Monday-Friday,5:30am-7:30pm PST,
 > and Saturday-Sunday, 7 a.m. to 5 p.m. PST. For frequently asked
 > questions about your account, visit credolongdistance.com/members.
 > 
 > Thanks for your continuing support for CREDO Long Distance, the phone
 > company that makes a difference with every call.
 > 
 > Regards,
 > 
 > Nancy
 > Customer Relations
 > CREDO Mobile
 > 
 > -----Original Message-----
 > From: Robert [http://dummy.us.eu.org/robert]
 > Sent: 7/18/2011
 > To: CREDO Mobile Customer Service
 > Subject: CREDO Long Distance account inquiry
 > 
 > Our local service is working fine, but long distance is not working.
 > 
 > Our home phone is our-San-Jose-phone-number.
 > 
 > Is this a general technical problem?
 > 
 > Thanks.
 > 
 > ref:00DAHOhL.500G7ZkLI:ref