Re: Your Case with CaseID #213796 has been updated

[http://dummy.us.eu.org/robert (Robert)]

 > From: ROKU Technical Support <http://www.roku.com/~help>
 > Date: Sun, 24 Jan 2010 20:41:27 -0800
 >
 >  Dear  Robert  ,
 >  Thank  you  for  contacting  ROKU  Support.  My  name  is  Sam  and  I  will  
 >  be  assisting
 >   you  with  your  query. 
 >  Kindly  let  us  know  the  serial  number

20F8AG010621

 > and  the  shipping  address

Robert
.
where-I-live 

 > so  
 >  that  we  could
 >   replace   the  unit.
 >  Please  feel  free  to  email  us  for  further  queries.
 >  Thank  you  for  providing  us  with  an  opportunity  to  assist  you  and  
 >  thank  you  for
 >   choosing  ROKU.
 >  Regards,
 >  Sam
 >  Roku  Support

Thanks.

 >  Note  :  Please  be  aware  that  your  case  will  auto-close  after  30  
 >  days  of
 >   inactivity.
 >