Thank you for using the No-IP.com Support Ticket System. This is a confirmation that a Support Ticket has been created for your query. Someone from our Support team will look into the problem you have reported and contact you shortly. Your ticket number is: 105089 Please keep this email handy so that you can check on the status of your request at: Again, Please do not reply to this email, this email was sent from an un-monitored account. If you need to add information to your ticket please do so by clicking the ticket link contained in this email. http://www.no-ip.com/members/ticket/view.php?ticket=105089 Regards, No-IP Support Team