Re: Policies and Technical Help NFLX ID: 636705

[http://www.netflix.com/~customerservice]

Hi Robert,

Thanks for your inquiry. 

I apologize for any inconvenience. The limit to the number of movies to add to the Queue is set at 500 titles. Unfortunately, once a movie has been deleted from the Queue there is no way for us to retrieve it. Thank you for your time.

If you have any further questions or concerns, please feel free to contact us. 

Thanks,
Girlie,
Netflix Customer Service .

> -----Original Message-----
> From: http://dummy.us.eu.org/robert
> Sent: Sunday, April 10, 2005 8:02:42 AM
> To: http://www.netflix.com/~customerservice
> Subject: Policies and Technical Help
> 
> Anyway, I added 2 movies to my queue and then tried to reorder them.  
> Somehow one of the movies got lost and I was initially unable to re-add 
> it to my queue.  Eventually, it let me add it.
> 
> But now I seem to have only 149 movies on my queue.  When I initially 
> added the movies, they were at positions 149 and 150.  That means that a 
> movie somewhere in my queue got dropped off somewhere.  I don't what it 
> was or where it is.
> 
> If you could tell me whether there is some limit on the number of movies 
> on a queue, I would appreciate it.
> 
> Thanks.