Fw: Returns Packing List: RMA190466 for order: 733862-DJ633

[Richard <http://www.juno.com/~w1few>]

 

----- Forwarded Message -----

From: "X10.com Order Processing" <http://www.mail.x10.com/~orders>

To: richard <http://www.juno.com/~w1few>

Date: Sat, 2 Apr 2005 09:51:12 -0800 (PST)

Subject: Returns Packing List: RMA190466 for order: 733862-DJ633

Message-ID: <200504021751.http://www.officesmtp.x10.com/~j32HpCFL028913>

 

This is a confirmation of the Return Merchandise Authorization 
(RMA) for your order 733862-DJ633. Here are the steps you need to follow to 
receive your refund or exchange:

1) Print this e-mail. It contains a 
packing slip for the items to be returned.

2) Carefully pack all items to 
be returned (as listed below) in original packaging.

3) Enclose the 
printout of this e-mail with the products to be returned.

4) Write the 
provided RMA number on the address label of the package and ship 
to:

X10.com
Product Return
3824 North 5th Street
Suite 
C
North Las Vegas, NV 89032

X10.COM frequently runs promotions that 
include no-charge items with the purchase of any item or with purchases over a 
specified dollar value. These no-charge items must be returned with the 
purchased items to receive a full refund. If all required promotional item(s) 
are not returned, the full retail value of the missing item(s)will be deducted 
from your refund.

X10.COM is not responsible for shipping costs or damage 
on returned items. Units to be returned should be packed carefully. Please be 
advised that packages sent by normal US Postal Service cannot be tracked to 
ensure delivery. Since X10.Com cannot provide credit for a return without 
confirming its receipt, we recommend that you use a delivery service that can be 
tracked and or insured.

If you have any questions about this process, 
please call us at (800) 675-3044.

Regards,

X10.Com Customer 
Service

==================================================================
X10.COM 
Return Authorization and Packing 
List
==================================================================

RMA Number:	RMA190466
Customer's Name:	richard
Order Number:	733862-DJ633
Order Date:	03-27-2005
Reason For Return:	Impulse buy
Manufacturer's Packaging:	Opened
Action Requested:	Return For Credit

Packing List:

1	3-pin Appliance Module	AM466
1	ActiveHome Pro Computer Interface and USB cable	CM15A
1	PalmPad	HR12A
1	SlimFire Pocket Remote	KR19A
1	Lamp Module	LM465
1	EagleEye Motion Sensor	MS14A
1	-	RLM20
1	-	RSS18

If you have any questions about the 
correct quantity of promotional items to return, please contact the X10.COM 
staff by e-mail at http://www.x10.com/~returns or by phone 24-hours a day at (800) 
675-3044.