Dear Robert: This message is to confirm your Expo Pass registration to SD West 2005 at the Santa Clara Convention Center in Santa Clara, CA on March 14-18, 2005. Your receipt is available online at http://www.cmpevents.com/m.asp?A=26425531841&C=12 Best Regards, SD West 2005 Registration Department http://www.sdexpo.com ***This is a post-only email. Please do not reply*** Registration Policies & Event Information This letter, along with your printable receipt , will serve as your only confirmation prior to the conference. Please refer to the following commonly asked questions for further information: Please review the following Registration Policies and other important show details. Thank you for your registration to attend Software Development Conference & Expo, March 14-18, 2005 at Santa Clara Convention Center in Santa Clara, CA. Included with this confirmation is your receipt for your conference registration fees. This receipt, along with this informational letter, will serve as your only confirmation prior to the conference. Please refer to the following commonly asked questions for further information: Facility Location: The Santa Clara Convention Center is located at 5001 Great America Parkway in Santa Clara. The nearest cross street is Tasman Drive. For further directions to the convention center, please contact the facility directly at (408) 748-7000. Hotel & Airline Reservations: If you have not yet made hotel arrangements, we urge you to do so immediately. For all reservations, please use the information at www.sdexpo.com to make your travel and hotel arrangements or call the SD Housing Desk at (415) 947-6661 or toll free at (866) 477-5444. Cancellations, Downgrades & Substitutions: If you need to cancel, you may do so for a full refund, less a $100.00 service charge until February 14, 2005. Registrants who register prior to or after the deadline date who do not cancel in writing by the deadline date are liable and will be charged for the full registration fee. Sorry, no refunds or letters of credit are available after this date. Please fax your cancellation request to (415) 947-6020, or mail your request to: CMP Events Registration Department Software Development Conference 600 Harrison Street, 6th floor San Francisco, CA 94107 Written requests for a downgraded conference pass to another conference pass (Expo Only passes are not valid to downgrade to) must be received no later than February 14, 2005, for a full refund on the difference of registration fees between the value of the original and downgraded pass, after this date, downgrades are not available. Upgrade pass requests must be submitted in writing and faxed to (415) 947-6020 along with payment information for the difference in value. Upgraded passes will be charged the difference in registration fees at the time that the request is submitted; no retroactive reduced registration fee is permitted. Substitutions are allowed only with the written permission of the original registrant. Please mail your substitution request to the above address, or fax to (415) 947-6020. Program Changes: The CMP Software Development Media Group reserves the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met, or when conditions beyond its control prevail. All sessions, excluding Tutorials, are filled on a first come, first seated basis. Arrive early to ensure a seat! Recording devices and cameras, still or video, are prohibited. Sorry, no one under 18 admitted, including infants. Mailing & Courier Address: CMP Events Registration Department Software Development Conference 600 Harrison Street, 6th floor San Francisco, CA 94107 Taxpayer ID Number: The tax ID number for the Software Development Conference is 11-2240940. Please fax your W-9 requests to Registration Customer Service at (415) 947-6020. Advance Badge Mailing: In late February, Expo Only badges will be mailed to all registrants who reside in Ca and to all Conference registrants, regardless of state or country. For Expo Only registrants who reside outside of Ca and for those who register after February 18, 2005, regardless of pass type, you will need to collect your badge on-site at the event. Tutorial Notes & Conference Proceedings: All conference registrants will receive proceedings on-site, in a CD-ROM format as well as access to the SD Online Library. Tutorial notes may be collected at the tutorials session. Conference Registration Santa Clara Convention Center Monday, March 14 7:00 am ? 2:00 pm Tuesday, March 15 8:00 am ? 7:00 pm Wednesday, March 16 7:30 am ? 6:30 pm Thursday, March 17 8:00 am ? 6:00 pm Friday, March 18 8:00 am ? 1:00 pm Expo Only Registration Santa Clara Convention Center Tuesday, March 15 3:00 pm ? 7:00 pm Wednesday, March 16 10:00 am ? 6:30 pm Thursday, March 17 10:00 am ? 6:00 pm Expo Hours* Santa Clara Convention Center Tuesday, March 16 5:00 pm ? 7:00 pm Wednesday, March 16 12:00 pm ? 2:00 pm Reopens 3:00 pm - 6:30 pm Thursday, March 17 12:00 pm ? 2:00 pm Reopens 3:00 pm - 6:00 pm * Sorry, no one under 18 admitted onto the Expo Floor, including infants. Mailing Lists: Please notify us if any of the following occur: Catalog change of address: If you?re moving, or if your conference brochure is addressed incorrectly, please fax your corrections to (415) 947-6070, Attn: SD List Correction or email us at http://www.cmp.com/~sdconf to make corrections on your mailing address. You may also mail any corrections to us at: SD Conference Marketing Dept ? List Correction 600 Harrison Street, 2nd Floor San Francisco, CA 94107 Duplicate Catalogs & Removal from Mailing List: If you?re receiving duplicate copies of our conference brochure, please enclose the address area from each duplicate conference catalog you?d like to be removed from and mail or fax to the above address. To be removed from the mailing list, please fax or mail your address area from your catalog with instructions to be removed from the mailing list. Questions and Changes: If you have any questions about the conference program, please contact our Registration Department at (415) 947-6130, Monday ? Friday, 9:00 am to 4:00 pm Pacific Time. To make changes to your registration, please fax them to (415) 947-6020 or mail them to the above address. PLEASE DO NOT REPLY TO THIS E-MAIL. This e-mail is generated automatically, and the address is not monitored for responses. If you are trying to contact us by using 'reply', you will not receive an answer. If you wish to contact us please call us (9am to 5pm PT) at (415) 947-6130 or toll-free (800) 441-8826.