RE: why no refund?

[http://dummy.us.eu.org/robert (Robert)]

 > From: H&R Block <http://www.archway.com/~hrblock>
 > Date: Wed, 21 Apr 2004 06:33:45 -0500
 >
 > Dear Valued Consumer,
 > 
 > Thank you for contacting the H&R Block Rebate Processing Center.
 > 
 > We again apologize for the inconvenience.  Without actually looking at your
 > rebate request, it is difficult to determine exactly what the issue was.
 > Please resubmit your entire rebate request to the address listed below so
 > that we can review your request and process accordingly.

I don't know what I'm missing.  There was no feedback as to what was
missing.  I believe I included everything necessary in the original
request.  As I said before, the only information I received was:

    While processing your order, we found that your sales receipt did not
    indicate the correct product purchase(s) for this offer.  Please refer
    to the offer requirements that show the products needed to be
    purchased for this offer.

But, from everything you've said so far, I did include the correct product
purchase along with a complete form.

Should I just send exactly the same things that I sent to you originally
and just hope that it gets processed this time?

 > H&R Block Rebates
 > box 8800
 > Special Handling-034
 > Maple Plain, MN 55593-8800
 > 
 > If you have further questions or concerns, please "reply" to this e-mail.
 > H&R Block values you as a TaxCut customer and looks forward to serving as
 > your tax and financial partner in the future.
 > 
 > Sincerely,
 > Jodi
 > The Fulfillment Center for TaxCut from the H&R Block Rebate Offers