Software Development Conference and Expo West 2004 Registration Confirmation

[http://www.cmp.com/~SDregistration]

Dear Robert:

This message is to confirm your Expo Pass registration to Software
Development Conference and Expo West 2004 at the Santa Clara Convention
Center in Santa Clara, CA on March 15-19, 2004.

Your  receipt  is available online at
http://www.cmpevents.com/m.asp?A=24625531841&C=12

Best Regards,
Software Development Conference and Expo West 2004 Registration Department
http://www.sdexpo.com

***This is a post-only email. Please do not reply***

Registration Policies & Event Information

This letter, along with your online  receipt , will serve as your only
confirmation prior to the conference. Please refer to the following
commonly asked questions for further information:

Hotel & Airline Reservations:
If you have not yet made hotel arrangements, we urge you to do so
immediately.  For all reservations, please use the information at
www.sdexpo.com to make your travel and hotel arrangements or call the SD
Housing Desk at (415) 947-6661 or toll free at (866) 477-5444.

Cancellations, Downgrades & Substitutions:
If you need to cancel, you may do so for a full refund, less a $100.00
service charge until February 13, 2004. Registrants who register prior to
or after the deadline date who do not cancel in writing by the deadline
date are liable and will be charged for the full registration fee. Sorry,
no refunds or letters of credit are available after this date. Please fax
your cancellation request to (415) 947-6020, or mail your request to:
CMP Events Registration Department
Software Development Conference
600 Harrison Street, 2nd Floor
San Francisco, CA 94107

Written requests for a downgraded pass must be received no later than
February 13, 2004, for a full refund on the difference of registration
fees between the value of the original and downgraded pass.  Requests
received after 2/13/2004 will receive a letter of credit for a future
Software Development Conference for the value of the pass downgraded from.
Upgrade pass requests must be submitted in writing and faxed to (415)
947-6020 along with payment information for the difference in value.
Upgraded passes will be charged the difference in registration fees at the
time that the request is submitted; no retroactive reduced registration
fee is permitted.
Substitutions are allowed only with the written permission of the original
registrant. Please mail your substitution request to the above address, or
fax to (415) 947-6020.

Facility Location:
The Santa Clara Convention Center is located at 5001 Great America Parkway
in Santa Clara.  The nearest cross street is Tasman Drive.  For further
directions to the convention center, please contact the facility directly
at (408) 748-7000.

Program Changes:
The CMP Software Development Media Group reserves the right to make
changes in the programs and speakers, or to cancel sessions if enrollment
criteria are not met, or when conditions beyond its control prevail. All
sessions, excluding Tutorials, are filled on a first come, first seated
basis. Arrive early to ensure a seat! Recording devices and cameras, still
or video, are prohibited. Sorry, no one under 18 admitted, including
infants.

Mailing & Courier Address:
CMP Events Registration Department
Software Development Conference
600 Harrison Street, 2nd Floor
San Francisco, CA  94107

Taxpayer ID Number:
The tax ID number for the Software Development Conference is 11-2240940.
Please fax your W-9 requests to Registration Customer Service at (415)
947-6020.

Advance Badge Mailing:
In early March, Expo Only badges will be mailed to all registrants who
reside in Ca and to all Conference registrants, regardless of
state or country.  For Expo Only registrants who reside outside of
Ca and for those who register after February 23, 2004, regardless
of pass type, you will need to collect your badge on-site at the event.

Tutorial Notes & Conference Proceedings:
All conference registrants will receive proceedings on-site, in a CD-ROM
format as well as access to the SD Online Library.  Tutorial notes may be
collected at the tutorials session.

Conference Registration
Santa Clara Convention Center
Monday, March 15		7:30 am ? 2:00 pm

Tuesday, March 16		8:00 am ? 8:00 pm
Wednesday, March 17		7:30 am ? 6:30 pm
Thursday, March 18		8:00 am ? 6:00 pm
Friday, March 19		8:00 am ? Noon

Expo Only Registration
Santa Clara Convention Center
Tuesday, March 16		4:00 pm ? 7:00 pm

Wednesday, March 17		11:00 am ? 6:30 pm
Thursday, March 18		11:00 am ? 6:00 pm

Expo Hours*
Santa Clara Convention Center
Tuesday, March 16		5:00 pm ? 7:00 pm

Wednesday, March 17		Noon ? 6:30 pm
Thursday, March 18		Noon ? 6:00 pm

* Sorry, no one under 18 admitted onto the Expo Floor, including infants.

Mailing Lists:
Please notify us if any of the following occur:
Catalog change of address: If you?re moving, or if your conference
brochure is addressed incorrectly, please fax your corrections to (415)
947-6070, Attn: SD List Correction or email us at http://www.cmp.com/~sdconf to make
corrections on your mailing address.  You may also mail any corrections to
us at:

SD Conference Marketing Dept ? List Correction
600 Harrison Street, 2nd Floor
San Francisco, CA  94107

Duplicate Catalogs & Removal from Mailing List: If you?re receiving
duplicate copies of our conference brochure, please enclose the address
area from each duplicate conference catalog you?d like to be removed from
and mail or fax to the above address.  To be removed from the mailing
list, please fax or mail your address area from your catalog with
instructions to be removed from the mailing list.

Our Guarantee!
We're so confident we've put together the best Software Development
Conference (SD) in the country that we're eliminating all risk. After
attending SD, if you don't believe your courses and/or tutorials were
worth your time, you may request and receive a full refund of your
registration fee. Simply follow these simple directions: Within thirty
(30) days after the conference, send us a letter describing why you were
dissatisfied with the content of the conference. Mail your refund request
to: CMP Events Registration Department, Software Development Conference,
600 Harrison Street, 2nd Floor, San Francisco, CA 94107 or fax to (415)
947-6020. Requests received after the 30-day period will receive a letter
of credit good for another CMP Software Development Media Group conference
including the Software Development Conference in Santa Clara or SD Best
Practices Conference and Expo in Boston.  CMP Media reserves the right to
make changes in the programs and speakers, or to cancel sessions if
enrollment criteria are not met or when conditions beyond its control
prevail.

Questions and Changes:
If you have any questions about the conference program, please contact our
Registration Department at (415) 947-6130, Monday ? Friday, 9:00 am to
4:00 pm Pacific Time.  To make changes to your registration, please fax
them to (415) 947-6020 or mail them to the above address.

PLEASE DO NOT REPLY TO THIS E-MAIL. This e-mail is generated
automatically, and the address is not monitored for responses. If you
are trying to contact us by using ''reply'', you will not receive an
answer. If you wish to contact us please call us anytime, toll-free
at 888-234-9476.