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Re: HP Printer Safety Recall Notice



Noelle,

Do you remember if we have a gray cord?

 > From: "Jeanine Leblanc" <http://www.topical_storm.com/~jeanine>
 > Date: Tue, 12 Mar 2002 11:39:07 -0500
 >
 > Check your home printers too.
 > 
 > -----Original Message-----
 > From: Hewlett-Packard [http://www.hpccm.p0.com/~Hewlett-Packard.6qd1vbys.fk]
 > Sent: Tuesday, March 12, 2002 11:20 AM
 > To: Jeanine Leblanc
 > Subject: Safety Recall Notice
 > 
 > HEWLETT-PACKARD/LONGWELL 
 > 
 > SAFETY RECALL NOTICE
 > 
 > Due to the nature of this safety recall we are contacting all 
 > registered customers. You will not be contacted regularly via 
 > email from Hewlett Packard. This email is "specific to this 
 > safety recall."
 > 
 > In cooperation with the U.S. Consumer Product Safety Commission 
 > (CPSC), Longwell Electronics is recalling AC power cords shipped 
 > with certain inkjet printers manufactured by Hewlett-Packard 
 > Company. Our records show you may have one of the affected cords.  
 > 
 > PROBLEM: The plug that connects the power cord to the printer may 
 > crack, exposing live electrical contacts and presenting a hazard 
 > for electric shock or electrocution.
 > 
 > PRODUCT: The recall is isolated to Longwell "LS-7C" gray two 
 > prong power cords. The cords were shipped with certain HP Deskjet 
 > and Photosmart printers in the U.S. and Canada from April 2001 
 > through January 2002.
 > 
 > HOW TO DETERMINE IF YOUR CORD IS PART OF THE RECALL
 > 
 > Step #1: Do you have one of the following printers?  
 > 
 > * DeskJet 800 series, 900 series 
 > * Photosmart 1000 series, 1100 series, 1200 series, 1300 series
 > 
 > Step #2: Is your cord gray?  
 > 
 > * If your power cord is black it is not affected by this recall.
 > If your cord is gray proceed to step 3.
 > 
 > Step #3: Identify & Inspect the power cord.
 > 
 > * Unplug the power cord from the wall outlet or power source.  
 > (Do not unplug the cord where it connects to the back of the 
 > printer).
 > 
 > * Once the power cord has been disconnected from all power 
 > sources, check between the prongs of the plug and verify if the 
 > name "Longwell" is molded or printed on the cord. 
 >  
 > * If your power cord has "Longwell" on the plug, your cord is 
 > affected by this recall. 
 > 
 > WHAT TO DO: 
 > 
 > If your cord has Longwell on the plug, stop using it immediately 
 > and contact HP for a free replacement power cord.
 > 
 > Contact Hewlett Packard
 > http://p01.com/u.d?1ETuAMOo1VnLvS=20 
 > or at:
 > 1-877-917-4378 24 hours a day, seven days a week.








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