Noelle, Do you remember if we have a gray cord? > From: "Jeanine Leblanc" <http://www.topical_storm.com/~jeanine> > Date: Tue, 12 Mar 2002 11:39:07 -0500 > > Check your home printers too. > > -----Original Message----- > From: Hewlett-Packard [http://www.hpccm.p0.com/~Hewlett-Packard.6qd1vbys.fk] > Sent: Tuesday, March 12, 2002 11:20 AM > To: Jeanine Leblanc > Subject: Safety Recall Notice > > HEWLETT-PACKARD/LONGWELL > > SAFETY RECALL NOTICE > > Due to the nature of this safety recall we are contacting all > registered customers. You will not be contacted regularly via > email from Hewlett Packard. This email is "specific to this > safety recall." > > In cooperation with the U.S. Consumer Product Safety Commission > (CPSC), Longwell Electronics is recalling AC power cords shipped > with certain inkjet printers manufactured by Hewlett-Packard > Company. Our records show you may have one of the affected cords. > > PROBLEM: The plug that connects the power cord to the printer may > crack, exposing live electrical contacts and presenting a hazard > for electric shock or electrocution. > > PRODUCT: The recall is isolated to Longwell "LS-7C" gray two > prong power cords. The cords were shipped with certain HP Deskjet > and Photosmart printers in the U.S. and Canada from April 2001 > through January 2002. > > HOW TO DETERMINE IF YOUR CORD IS PART OF THE RECALL > > Step #1: Do you have one of the following printers? > > * DeskJet 800 series, 900 series > * Photosmart 1000 series, 1100 series, 1200 series, 1300 series > > Step #2: Is your cord gray? > > * If your power cord is black it is not affected by this recall. > If your cord is gray proceed to step 3. > > Step #3: Identify & Inspect the power cord. > > * Unplug the power cord from the wall outlet or power source. > (Do not unplug the cord where it connects to the back of the > printer). > > * Once the power cord has been disconnected from all power > sources, check between the prongs of the plug and verify if the > name "Longwell" is molded or printed on the cord. > > * If your power cord has "Longwell" on the plug, your cord is > affected by this recall. > > WHAT TO DO: > > If your cord has Longwell on the plug, stop using it immediately > and contact HP for a free replacement power cord. > > Contact Hewlett Packard > http://p01.com/u.d?1ETuAMOo1VnLvS=20 > or at: > 1-877-917-4378 24 hours a day, seven days a week.