Thank you for your e-mail. Unfortunately we are not able to reply to your message at the moment. The following information answers some of the most frequently asked questions received via e-mail. If your query is not covered by this automatic response, we should be able to respond to it within the coming week. If you simply wish to leave a comment about any aspect of the BBC World Service, we will ensure that it is forwarded to the appropriate department. __________________________________________________________________________ ________ BBC WORLD SERVICE INTERNATIONAL AUDIENCE CORRESPONDENCE Postal address: BBC World Service, P.O. Box 76, Bush House, Strand, London WC2B 4PH Telephone: +44 171 257 8164 Fax: +44 171 257 8258 We are happy to answer queries about BBC World Service radio programmes and the activities of the World Service, but do not have the resources to provide details of other BBC activities or to undertake unrelated research. Further information about the World Service can be found on the Internet at <http://www.bbc.co.uk/worldservice/>, but please note that transcripts and/or copies of our programmes are not normally available for copyright and contractual reasons. Some programmes have direct e-mail addresses: Europe Today: http://www.bbc.co.uk/~europe.today The Farming World: http://www.bbc-sci.demon.co.uk/~farming Health Matters: http://www.bbc-sci.demon.co.uk/~healthmatters New Ideas: http://www.bbc-sci.demon.co.uk/~newideas On Your Behalf: http://www.bbc.co.uk/~yourbehalf Outlook: http://www.bbc.co.uk/~outlook Radio E: http://www.bbc.co.uk/~radio.e Soundbyte: http://www.bbc-sci.demon.co.uk/~soundbyte Write On: http://www.bbc.co.uk/~writeon For information about BBC radio and television in the UK, e-mail BBC Viewer and Listener Correspondence at <http://www.bbc.co.uk/~vlc>. For information about the BBC Worldwide Television satellite/cable channels BBC WORLD and BBC PRIME, e-mail: <http://www.bbc.co.uk/~sue.cooper> ********* BBC WORLD SERVICE RADIO SCHEDULES & FREQUENCIES BBC World Service schedule & frequency information can be found on the Internet at: <http://www.bbc.co.uk/worldservice/schedules> for schedules; <http://www.bbc.co.uk/worldservice/text_freq.htm> for frequency charts; <http://www.bbc.co.uk/worldservice/freq.htm> for a searchable frequency database. Schedules can also be found in text form on the <rec.radio.shortwave> newsgroup. A recorded list of World Service in English frequencies for all regions of the world is also available by telephone: +44 171 257 8180. Information about BBC English language teaching programmes is available at: <http://www.bbc.co.uk/worldservice/BBC_English/index.htm>. ********* PROGRAMME GUIDES/'BBC ON AIR' MAGAZINE Our six-monthly printed programme guides (Africa; Americas; Asia Pacific; Europe/ MiddleEast/ NorthAfrica; South Asia) are available free-of-charge on request, although we do not currently have a mailing list. If you would like a copy, please send your postal address if you have not already done so. 'BBC On Air' magazine gives World Service radio programme details, with schedules and frequencies for all world regions along with articles on our output and listings for the BBC WORLD and BBC PRIME satellite/cable television channels. It is available monthly by subscription. For details see the World Service Web page <http://www.bbc.co.uk/worldservice/onair/index_de.htm> or e-mail <http://www.bbc.co.uk/~on.air.magazine>. ********* BBC WORLD SERVICE and REALAUDIO The BBC has recently signed a contract with ICL for the provision of a commercially funded Internet service. The service will provide news (including World Service news), sport, entertainment, weather, etc. It will carry advertising and there will be an on-line shopping component. It is anticipated that the service will launch in the first quarter of 1997. There will be a substantial RealAudio element to the service, although we are unable to say at the moment, apart from the news in English, what World Service programmes are likely to be available. Further announcements will be made on the general BBC Web pages <http://www.bbc.co.uk/> ********* BBC