RE: firmware 1.42.3 for BEFSR41 doesn't quite work

["michelle velardo" <http://www.linksys.com/~michelle.velardo>]

Dear Valued Linksys Customer:

Sorry for that.  Here is the attachment.

Regards,


Michelle A. Velardo
Product Support Representative
Linksys
Website: www.linksys.com
         www.networkeverywhere.com


**If you are responding to this email, kindly attach all previous
correspondence as a point of reference.**


-----Original Message-----
From: http://www.csoft.net/~
[http://dummy.us.eu.org/robert]
Sent: Monday, 11 March 2002 7:12 AM
To: http://dummy.us.eu.org/robert; http://www.linksys.com/~michelle.velardo
Subject: RE: firmware 1.42.3 for BEFSR41 doesn't quite work


 > From: "michelle velardo" <http://www.linksys.com/~michelle.velardo>
 > Date: Mon, 11 Mar 2002 02:58:21 -0800
 >
 > Dear Valued Linksys Customer:
 >
 > Thank you for contacting Linksys Customer Support.
 >
 > There is an issue with the router's firmware version 1.42.3 so we no
longer
 > advise our customers to use it.  Kindly try to upgrade the firmware of
the
 > router to version 1.42.4 instead which I have attached here.

You did not include the attachment.  Could you please send it?

Thanks.

 > Don't forget
 > to hard reset your router before you perform the upgrade.
 >
 > Thank you for purchasing Linksys. Our goal is to meet your needs and
 > concerns, and to exceed your expectations whenever possible. If you have
 > other technical questions concerning our products or further
clarifications,
 > you can visit this link:
 >
 > Router Tech Helper http://www.linksys.com/tech_helper/default.html
 > Knowledge Base Search Engine: http://kb.linksys.com/
 > Network Setup/Configurator: http://www.linksys.com/configurator/
 >
 > Or contact us at LINKSYS TOLL FREE MAIN NUMBER 1-800-326-7114
 > Product support 949-271-link
 > Product support 949-271-5465
 > Fax 949-265-6655
 >
 > so that we may further assist you.
 >
 > Regards,
 >
 > Michelle A. Velardo
 > Product Support Representative
 > Linksys
 > Website: www.linksys.com
 >          www.networkeverywhere.com
 >
 >
 > **If you are responding to this email, kindly attach all previous
 > correspondence as a point of reference.**
 >
 >
 > -----Original Message-----
 > From: Robert [http://dummy.us.eu.org/robert]
 > Sent: Sunday, 10 March 2002 4:04 PM
 > To: http://www.linksys.com/~support
 > Subject: firmware 1.42.3 for BEFSR41 doesn't quite work
 >
 > After I loaded the firmware for my BEFSR41 and now there are various
 > problems.
 >
 > 1) The "Linksys" logo doesn't appear correctly.
 > 2) When I switch to PPPoE mode, I am unable to enter my username and
 >    password for the connection.
 >
 > I have repeatedly downloaded the .zip file and tried installing it but it
 > always appears the same.
 >
 > Is there any way I could get access to an older yet secure version?
 >
 > Thanks.